Personal items

Backpacks, bags, luggage, and/or other items larger than 34 x 22 cm are not permitted in the museum. You can store them in our lockers, which are equipped with a lock. Items that are too large to fit in a locker, such as scooters and folding bikes, are not allowed in the museum. The reception staff will decide if an item can be brought into the museum during your visit.

Coats should preferably be left in the lockers. If you have a wet or bulky coat, you are required to use the lockers or the coat racks in the cloakroom.

Strollers, walkers, wheelchairs, and other mobility aids are allowed in the museum. You can temporarily park them in the stairwell on -2. Scooters, kickboards, and rollerblades are not allowed in the museum.

Items that may pose a risk to the safety of people, artworks, and/or the building are not allowed. A list of these items can be found in the visitor conditions.

Abby is not responsible for the loss, theft, or damage of personal items. Any items left behind after closing time will be considered lost property. Contact the museum via abby@kortrijk.be to collect your lost item.

Food and drinks

Food and drinks are not allowed in the exhibition halls and museum spaces. To eat or drink, you are welcome at the museum café, on the terrace, or – after 6 pm and only with your drink – in the Living of Abby. It is not possible to have your own picnic in the Living, Abby Café, or on the terrace. If you wish to picnic, you can do so in the Begijnhofpark.

Groups 

The group leader is responsible for the group. Always ensure enough supervisors and emphasize the museum rules to your group. If museum staff notice a group not adhering to the house rules, the visit may be ended early.

Groups should stay together as much as possible, so the leader can ensure the safety of the group members and the artworks. Group members can only roam freely if the leader is certain that they will follow the museum rules.

Photoshoots

• Organising a photoshoot at Abby is only possible with a request that has been approved by Abby.
• Requests can only be approved via email (abby@kortrijk.be).
• Photoshoots are only allowed on Mondays, in order not to disrupt daily operations.
• They can only take place in het Café, de Living, het Atelier, het Salon and de Tuin.
• The use of flash is only permitted in het Café, het Atelier and het Salon, and is never allowed in de Living.
• Tripods and large cameras or lenses are only allowed after signing a liability form in case of possible damage.
• An indoor photoshoot has a standard fee of €50 for private individuals and €250 for commercial purposes.
• Photoshoots in the inner courtyard are freely accessible, provided they do not cause any disturbance to visitors.